Knot
The operating system for local business

One platform
for the whole
counter.

Knot runs the orders, the staff, the payments, and the books — whether you pour coffee, book chairs, lead sessions, or call last orders.

Live demos

Real storefronts, built on Knot

Browse four live customer websites. Every one runs on Knot — fully branded, no app install required.

9:41

Choose a business

Built for your trade

One Knot, shaped to how you work.

Each vertical gets the workflow it actually needs — not a generic template with the wrong words on the buttons.

01 / Coffee

Coffee & cafés

Order-ahead, tabs, and a queue that keeps moving through the morning rush.

02 / Salon

Salons & studios

Appointments, deposits, and effortless rebooking — chairs stay full.

03 / Wellness

Wellness practitioners

Sessions, memberships, and packages handled — stay with the client.

04 / Bars

Bars & sports bars

Fast tabs, tableside ordering, and big-game rushes that don't break floors.

05 / E-Commerce

Online stores

Sell across your store, your website, and socials — inventory all in one place.

The Platform

Six tools. One system that talks to itself.

A sale on the POS updates the dashboard, pays the right staff, and rewards the customer — automatically. No exports, no reconciling.

iOS

Employee app

Clock in, track hours, and swap shifts — no paper timesheets.

iOS · Hardware

Point of sale

Quick to learn, quicker on a rush. Tap, split, tip, fire to the kitchen.

Web

Website

A fully branded storefront with online ordering — live on day one.

Web

Analytics

Sales trends, top items, and staff performance — all in one place.

iOS · Web

Loyalty & Rewards

Points, perks, and repeat visits — built into every transaction.

Web

Back Office

Update your menu, hours, and site content — no developer needed.

Getting started

Live in days, not quarters.

A guided setup that does the heavy lifting for you — most businesses are taking orders within a week.

Day 1 → walkthrough
Day 2–3 → setup & hardware ships
Day 5–7 → go live
1

Tell us about your business

Pick your vertical, describe your counter, and tell us what's not working right now. The more context you give, the more tailored your walkthrough will be.

2

We tailor your setup

Menu or services, staff, and payments configured for you — ready to review, not build from scratch.

3

Hardware arrives ready

Plug in, sign in, you're trading. Everything's paired and pre-loaded before it ships.

4

Go live — usually within a week

Your first real transaction on Knot, with an onboarding specialist alongside you. They stay reachable after that — not just for day one.

Why Knot

Less software to wrangle.
More time on the floor.

One

Login for every number

Orders, labor, and cash flow share one source of truth. Nothing to reconcile at midnight.

Flat

Pricing that won't punish growth

Clear rates, no surprise per-feature fees. Add a location authorised without renegotiating everything.

Real

People who answer the phone

Support from humans who've worked a counter — not a chatbot loop or a ticket queue.

Yours

Data you actually own

Export anytime, in formats your accountant and your bank already understand.

Fast

Hardware that just works

Pre-configured and paired before it ships. No IT visit, no tangle of setup wizards.

Safe

Payments built in, not bolted on

PCI-handled, dispute-ready, and reconciled to every sale by default.

Powered by Stripe Supabase
Why switch

Knot vs. cobbling it together.

Most independent businesses run on 3–5 disconnected tools. Here's what that actually costs.

The old way

Square + Acuity + Deputy + spreadsheets

  • Multiple logins, multiple bills, multiple support lines
  • Sales data that never quite matches staff hours
  • No customer app — loyalty lives in a punch card
  • End-of-month reconciliation takes half a Sunday
  • Locked into annual contracts with each vendor
Knot

One platform. One login. One bill.

  • POS, customer app, employee app, dashboard — all connected
  • A sale updates payroll, loyalty, and reporting automatically
  • Branded customer app with loyalty built in
  • Close of day takes seconds, not a spreadsheet
  • No long-term contract — cancel anytime
  • Transparent processing rates — quoted to your volume, no hidden markup
From the counter

What operators are saying.

"We cut our end-of-night from 40 minutes to under five. The dashboard shows me exactly what happened while I was on the floor — without me having to ask anyone."

J
Jamie R.
Owner, coffee shop · Detroit, MI

"My stylists used to text me when they wanted to swap shifts. Now they handle it in the app and I just get a notification. I didn't know how much mental load that was until it was gone."

M
Maya T.
Owner, salon · Chicago, IL

"I was on three different subscriptions and none of them talked to each other. Knot replaced all of them. The fact that payroll just works from the sales data alone makes it worth it."

D
DeShawn K.
Owner, sports bar · Atlanta, GA
Pricing

Simple plans. No surprises.

Software billed monthly or annually. Hardware and processing quoted to your volume — no markups buried in your plan.

Already locked into a contract?

Try Knot free until your current contract ends — no double-paying, no pressure.

No long-term contract Cancel anytime

Starter

For a single counter finding its feet.

$55 /mo
  • 1 location
  • POS + customer app
  • Standard payments
  • Email support
Most Popular

Growth

For busy rooms ready to grow.

$103 /mo
  • Everything in Starter
  • Employee app + scheduling
  • Financial dashboard
  • Priority support

Scale

For multi-location operators.

Custom
  • Unlimited locations
  • Custom payment rates
  • API + integrations
  • Dedicated specialist
Questions

Good to know.

Does Knot work for more than one type of business?

Yes — that's the point. Coffee shops, salons, wellness practitioners, and sports bars each get a workflow shaped to their trade, all on the same platform. If you run more than one kind of place, they live under one login.

Do I have to use all six tools?

No. Start with what you need now and add more as your business grows. Most owners start with the POS and website, then layer in the employee app, loyalty, and analytics over time.

How does everything stay in sync?

Everything runs on the same database. A price change in your back office updates your website and POS instantly. An online order lands in your kitchen queue immediately. Staff hours from the employee app feed directly into your analytics. There's no syncing, no exports, no third-party connectors.

What does onboarding actually involve?

We handle menus, staff hours, and inventory imports for you, ensuring your hardware arrives fully pre-configured and paired out of the box.

How does pricing work?

We run on simple flat monthly subscription plans based on location counts, with direct-integrated, predictable processing rates.

Can I get my data out?

Absolutely. You retain 100% ownership of your business records, with instant exporting options to standard CSV or Excel files anytime.

Is there a contract, or can I cancel anytime?

No long-term contracts. Knot runs month-to-month and you can cancel at any time. If you cancel, you keep full access until the end of your billing period and can export all your data before you go.

What hardware do I need, and do you ship it?

The POS runs on iPad. We ship a pre-configured bundle that includes the iPad, card reader, and any receipt or kitchen printer you need — already paired and ready to go on arrival. You don't need to set anything up yourself.

I already use Square / Toast / Clover. How hard is it to switch?

We handle the migration for you. Send us your menu, staff list, and inventory — we import it and have your new system configured before your hardware arrives. Most businesses switch in a single closed day with zero customer-facing downtime.

How long until I'm actually live?

Most businesses are fully live within a week of signing up. Your website goes live within 48 hours. Hardware ships within 3–5 business days pre-configured. We schedule a short walkthrough call to make sure your team is comfortable before your first day on the new system.

Do processing fees come on top of the subscription?

Yes — payment processing is separate from your subscription. We use Stripe's direct rates with no markup from us, so what you pay is what Stripe charges. We'll show you the exact rate for your business type before you sign up. No surprises on your statement.

Can customers earn loyalty points on walk-in and online orders?

Yes — points are earned automatically on every transaction regardless of how the customer pays or orders. In-store, online, or through your website, it all counts. Customers can see their balance on their receipt and on your website without needing to download anything.

Is my payment and customer data secure?

Yes. Knot never stores raw card numbers or banking credentials. All payment processing runs through Stripe — the same infrastructure used by Amazon, Shopify, and millions of other businesses. Stripe is PCI Level 1 certified, the highest level of payment security certification available. User authentication and your business data are handled by Supabase, built on enterprise-grade PostgreSQL with row-level security and encrypted connections. We chose these providers specifically because they handle security as a core product, not an afterthought.

Let's talk

See what Knot looks like for your counter.

Tell us your vertical and we'll walk you through a setup built around it — no pressure, no jargon.